Association Management Services

Our experienced team of dedicated staff using our purpose-designed information technology, along with trusted systems are able to offer a full association management service.

Full Turn-Key Service

We have over twenty years experience in providing professional secretariat services and we bring our expertise and experience to every project we undertake.

Financial Management​

  • We provide sound, trusted and accountable financial management which includes the organisation’s annual audit.
  • Our team will work with the treasurer in compiling and managing the budget.
  • Financial services also include: management of the payroll, VAT payments, NPO registration and general banking.
  • Monthly management reports, including income & expenditure statements, are provided.
  • Cashflows projections and other reports can be generated if required.

Database Development

Accurate information is crucial for any organisation. Our systems have been developed to manage association membership of any size. We conduct a membership audit and then maintain the database ensuring all your members’ information and contact details are up to date and correct

A Familiar Face​

One of our staff will be assigned to your account and will attend your meetings, as and when necessary.

Virtual or In-person

We can arrange and manage all aspects of your meetings and conferences whether virtual or in-person.

We Offer

A cost-effective solution to managing your membership database, providing sound financial management while maintaining regular communication with your members.

Provide continuity for your Association or Society, as elected and volunteer office bearers tend to come and go.

Act as a neutral party and will ensure the terms of the constitution of the Association are always upheld and adhered to.

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Membership Management

An association or society’s strength is rooted in its membership and maintaining good, regular, communication with members is essential.

Member Recruitment

  • We will manage your membership and provide regular reports to your office bearers.
  • We will manage the administration of national and regional re cruitment campaigns.
  • Create new membership application forms.
  • Receive applications and create members’ individual profiles.

Membership dues

  • Our office will invoice members and collect membership dues.
  • Manage arrears on subscriptions.

Website development

New or existing – there is a difference between just hosting one, and what we offer; a complete solution from concept and design to going live, with continued management, updates, and reporting.


With every email communication sent on your behalf, we use a specialist monitoring system that reports on delivery and recipient interaction. It also reports on inactive addresses, bounces, opens, reads, and clicks.

Email is no longer just an email; it remains one of the most powerful marketing tools for business growth and communication.

Our Credentials

Turners Secretariat, in association with Turners Conferences, is a member of, or affiliated to, the following national and international organisations:

International Congress & Convention Association

The International Congress and Convention Association - is the global community and knowledge hub for the international association meetings industry.

Southern African Association for the Conference Industry

SAACI is the recognised umbrella body of the Conference and Meetings Industry in Southern Africa. Since 1987 we have been dedicated to efficiency and professionalism in the industry. In fact, SAACI membership is a vital recognition of professionalism practice.

Proudly SA

Members of Proudly South African share a commitment to an uplifting ethos that promotes social and economic change and progress. They make a meaningful contribution to building South Africa’s economy, alleviating unemployment and retaining existing employment opportunities.

South African Tourism Services Association

At SATSA, we strive to maintain our three key qualities in all the work we do: credibility, value and authority. SATSA further provides support to members who require key services and benefits on a local and regional level and at international trade shows. The organisation also lobbies issues associated with and affecting the inbound tourism industry.

BBBEE Level 4 Contributor

Turners Secretariat is committed to progressively increasing our contribution to the objectives of the Country’s Broad-based Black Economic Empowerment programme. Turners Secretariat will be focusing on specific areas which will maximise our objectives in this regard.